Privacy Policy

1. Introduction

Uxen, Inc. ("Company", "we", "us", or "our") operates the //uxen platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using the Service, including:

• Name and email address
• Account credentials
• Organization and team information
• Billing and payment information
• Communication preferences

User Content

When you use the Service, you may upload screenshots, screen recordings, and text descriptions of user flows. This content is processed to provide the analysis service and is stored in accordance with your subscription plan.

Automatically Collected Information

When you access the Service, we automatically collect certain information, including:

• Device and browser information
• IP address and approximate location
• Usage patterns and feature interactions
• Referring URLs and pages visited

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process and analyze your uploaded content
• Process payments and manage subscriptions
• Send administrative and transactional communications
• Respond to inquiries and provide customer support
• Improve and personalize the Service
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. AI Processing

The Service uses artificial intelligence to analyze your uploaded content. Your content may be processed by third-party AI service providers (such as OpenAI, Google, or Anthropic) to perform the analysis. These providers are bound by their own privacy policies and our data processing agreements. We do not use your content to train AI models.

5. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
• Team Members: With other members of your organization who have been granted access
• Shared Links: Reviews and specifications you choose to share via public links are accessible to anyone with the link
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We retain uploaded content according to your subscription plan. You may request deletion of your data at any time, subject to our legal obligations to retain certain information.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at support@uxen.ai

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. These help us analyze trends, administer the Service, and gather demographic information. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

The Service is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take appropriate safeguards to ensure your information remains protected.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@uxen.ai